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Close Privacy Overview This website uses cookies to improve your experience while you navigate through the website. You can filter this to display servers optimized for streaming or torrents, and a Favorites system makes it easy to build your own custom list. The service generally connects quickly, but we noticed one problem: there are no notifications to tell you when it connects or disconnects.
That means you can't be completely sure of whether you're protected unless you're looking at the CyberGhost app. The app's Smart Rules panel gives you an unusual level of control over when the client launches. Most VPNs have an option to launch when Windows starts, for instance, but CyberGhost also allows you to choose a preferred server, and then launch a particular app, such as your default browser in incognito mode. There's even more flexibility in the Wi-Fi Protection panel, where CyberGhost allows you to decide exactly what happens when you connect to new networks.
You can have the client automatically connect to the VPN if the network is insecure, for instance; never connect if it's encrypted; perform custom actions for specific networks always protect at home, never protect at work ; or simply ask you what to do.
Built-in App Rules allow you to automatically connect to a specific VPN location when you open an app. You could connect to the specialist US Netflix location when you open the Netflix app, for instance, or choose a torrent-friendly location when you launch your P2P app.
There's another handy touch in the Exceptions feature, where you can build a list of websites which won't be passed through the tunnel. If a streaming site is only accessible to users in your country, add it to CyberGhost's Exceptions and it'll never be blocked, no matter which VPN location you're using. If this sounds too complex, and maybe you're only after the VPN basics, no problem; it can all be safely ignored.
You'll never even see it unless you go looking. But if you'd like to fine-tune the service, optimize it to suit your needs, CyberGhost gives you a mix of options and opportunities you simply won't see elsewhere.
The kill switch and DNS leak protection switches now work as expected, too. In our last review, you were able to click them, but the app effectively said 'no, sorry, you can't turn that off. It's sensible to have these settings on by default, but they can cause odd network issues and conflicts, and it's important you're able to turn them off.
Our tests showed the kill switch generally worked very well. But there were some issues, too. As we mentioned earlier, the app doesn't raise notifications if the connection drops. Unless you're looking at its console, you'll have no idea why your internet has just died. This won't matter much with OpenVPN or IKEv2 connections, as we found the app updated its connection status and automatically reconnected within a few seconds.
When we closed the WireGuard process, though, the app didn't appear to notice. Our internet was correctly blocked, but the app told us we were still connected. Hitting the Disconnect button got us our internet access back, but this could still leave users confused for a while. And if the app thinks it's connected when it's not, that leaves us wondering whether there are other issues here that we might have missed.
Mobile VPN apps are often underpowered when compared to their desktop cousins, but CyberGhost's offerings are surprisingly capable. The app opens with the usual very simple portrait interface, for instance, little more than a Connect button and the name of your selected location.
But switch to the tablet-friendly landscape mode and you get the location list and Connect button on the same screen, making it easier to find the server you need and get online. The app includes the desktop client's ability to use a random port when connecting to the VPN, a simple trick which might help bypass VPN blocking.
A Content Blocker supports blocking domains associated with malware, ads or trackers. We've never found it particularly effective — and it's turned off by default, which also suggests it's not a huge security plus — but the feature is available if you'd like to try it.
Split tunneling is probably the highlight here, allowing you to decide which apps use the VPN and which don't, in just a few clicks. There's also support for domain fronting, a clever technique which bypasses some VPN blocking by directing key CyberGhost traffic through a content delivery network CDN. We didn't test this but we're happy to know it's available and curious why it's not included in the Windows client. You don't get a kill switch, but that's not a critical issue — you'll just have to set up the Android system-level kill switch instead.
The iOS app shares the same look and feel as the Windows and Android versions, and getting started is as easy as logging in, then tapping Connect to access your nearest location. VPN apps for iOS never match Android VPN apps for features, just because Apple's security model doesn't allow them the same control, but there is a sprinkling of useful features here. For example, you can set up the app to automatically connect when you access insecure or specific networks.
Overall, these aren't the best mobile apps we've ever seen, but for the most part they're a likeable and well-judged mix of power and ease of use. They come with a 7-day trial, too, so it's easy to check them out if you're intrigued. Hand over the cash and you'll get a unique IP address for your use only, reducing the chance that you'll be blocked by sites for other people's bad behavior, and allowing you to access IP-restricted business networks while using the VPN.
Sign up for the scheme and you're able to choose your preferred location from a small list: Montreal, Frankfurt, Paris, London, Manchester, Chicago and New York. We pasted this into the Windows app, and our dedicated IP became available from the location picker. Although this may sound like a hassle, there's a good reason for the scheme. CyberGhost doesn't associate the IP with our account, which ensures it remains as anonymous as a regular VPN IP address; the company has no way to connect any web action to a particular account.
This does leave some scope for problems. In particular, if you lose your IP token, there's no way to get it back because CyberGhost doesn't know what it was.
But that's no surprise, and the company does its best to help, for example automatically generating and downloading a plain text file containing your token as soon as it's allocated. Many VPNs maintain some basic data to enforce the connection policy. If you want to see alternatives, there are some good VPNs with no logs that have been verified in real life.
CyberGhost has generally not worked well with unblocking Netflix. While they always claim to work with Netflix, many of their streaming servers are blocked and unable to get through to Netflix and other sites.
Overall, it seems that CyberGhost is hit or miss with streaming. Aside from Netflix, CyberGhost does have a few other servers for different streaming channels around the world. This makes it easier, but there are still the performance issues that may result in buffering and playback issues.
Nonetheless, I posed the question to CyberGhost staff. If you are in China or going to China, not to worry. There are still some VPNs that work in China. While CyberGhost does have a large server network, it does not do well with performance. This could really be a problem with gaming, resulting in lag and interruptions.
We would not recommend CyberGhost for gaming. Taking everything into consideration, CyberGhost is somewhat of a mixed bag. They offer user-friendly VPN apps with secure encryption, but there are lots of drawbacks to consider before signing up for this VPN. One recurring theme I stress here at Restore Privacy is that trust is a major factor when it comes to selecting privacy tools. This is because these tools can also be undermining your privacy and security. Of course, only you can decide which products and services to trust — and this is a subjective decision.
At the end of the day, CyberGhost still has a lot of work to do — and there are some other great alternatives you could instead consider using. Click the VPN name below to read our full review — or grab the discount for the best savings.
All three of these VPNs have a 30 day refund window. You can also check out our guide on the top VPN services for other recommendations. Sven Taylor is the founder of RestorePrivacy. With a passion for digital privacy and online freedom, he created this website to provide you with honest, useful, and up-to-date information about online privacy, security, and related topics.
His focus is on privacy research, writing guides, testing privacy tools, and website admin. There are more good reviews about Cyberghost than there are bad,and when Kape Technologies is mentioned and the reference to a questionable past about injecting malware into programs for advertising. Then lets look at the internet in general and also the big guns like Facebook, Amazon,and all the others who have been caught doing something underhanded.
Your are entitled to your opnion,although I say your opnion is incorrect,and you mention Cyberghost,s association with Kape and then recommend Express VPN who are also under the Kape Umbrella.
I agree. The performance with speeds to USA is excellent. It also works where ever I go on business. Nord VPN failed completely in Nairobi and they could not fix it. The pricing is very nickel and dime.
You have to leap on any offer as the auto renewal rate jumps up. Cyberghost is the worst VPN service, Their servers are poor and always keep crashing. They say its 45 days money back guarantee so basically they provide good service until 45 days after that they start showing tru colours, VPN stopped working and no one is able to resolve the issue and they will just keep saying you need to format your PC and blah blah and when asked for refund they say its been over 45 days we cannot refund you the money!
I would recommend Surfshark VPN I have used it for 3 years and never had an issues, i just thought to switch to another vpn which was cheaper but i ended up donating the money to Cyber ghost. Alert please do not use cyberghost. I should have read the reviews before trying this VPN. Often times CyberGhost would crash without notice or any type of report, leaving me unknowingly unprotected. I was constantly having to connect to different servers due either to bandwidth issues or issues with the origin of my IP address.
It appears to be a one man operation. My last emails reporting a problem bounced back by the postmaster kape. I installed Cyberghost for 24 hours to evaluate. I uninstalled the app in the usual way. After that I lost my Internet. Tried all sorts of stuff and finally removed all network drivers, etc. Not recommended at all. But I want to state that the company advertises Linux compatibility but this is really not the case — at least with Fedora.
Fedora 34 was released in April I think but you cannot use it with Cyberghostvpn. So, Cyberghostvpn is at least three releases behind when it comes to Fedora and — perhaps more importantly — releases up to Fedora 32 are no longer updated by the Fedora developers.
I chatted with a Cyberghostvpn tech support person about this. I want to use Wireguard and the other features that supposedly come with the Cyberghostvpn program. Went from Nord to cyber Ghost. Worst mistake I could make. Ghost takes at least 3 times as long to load, screws up connection so i cannot get on line at all. Only about 4 months into 2 year contract, going back to Nord. Cyber can keep their balance. I will at least have my computer back!!!
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