Cant download pdf doc through hot mail

Did you receive any error messages when opening the pdf files? Was this reply helpful? Yes No. Sorry this didn't help.

Thanks for your feedback. Choose where you want to search below Search Search the Community. Search the community and support articles Outlook Outlook. Why can't I open pdf files attached to mail? I just get a blank page. The only solution for me now is going to gmail whenever I get a pdf. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.

I have the same question Report abuse. Details required :. So, try launching your Outlook on the Web application using a different web browser. It may happen that switching web browsers can resolve your problem and now you could download attachments from received emails. Downloading the attachment as a zip file may solve the issue sometime.

In the same way, you can download multiple or all attachments together. You just need to open that email which contains multiple attachments and hit the Download all option below the linked attachments.

Note: There is another option to save the email attachments, i. This also can help you solve the issue. A light version for Outlook on the Web is there to run the application even in low bandwidths, low accessibility and with old web browsers. Users can switch to this light version and then try downloading the attachments from there.

I get the error "Cannot download attachment". I have checked my storage, I have 31 GB left in storage. I do not have the adobe app on the phone, it has worked fine without it. Posted on Jan 4, AM. Page content loaded.

Jan 6, AM in response to thruacanon In response to thruacanon. I see you've been running into an issue opening PDF attachments. Are you able to open the same PDF attachments on other devices that share the same email account?

Do you use more than one email account on your device? If so, have you noticed if the issue affects attachments from all accounts, or just one? Does it help if you Restart your iPhone, iPad, or iPod touch?

How about if you test on both a cellular connection, and Wi-Fi? Do you find you're able to open attachments on one connection type but not the other? Jan 6, AM. The default email on the iPhone and iPad will not download the attachment. I have removed the email app and readded it, restarted the phone.

I have made sure all apps are up to date. I have tried on wifi and cellular data. The issue persists on my iPad as well. Jan 31, AM.