We are sorry to hear that you have issues with MMS messages. Please try out the fixes in this article and see whether it works for you. I have the same problem. I dont know what i have changed. Did you work it out as this article does not help? Thanks Sue. I am having the same problem. My carrier is thru Verizon. Been a problem for several months now. None of the above fixes my problem.
Hi Rhonda! Do you have signal and can you use your device to make calls and texts? Your email address will not be published. Skip to content. Check your network connection. Free up your messaging space. Remove task-killers.
Disable antivirus temporarily. What does MMS stand for? The text will fall under the person who sent it and it will have the following:. At this point, I am ready to give up on Samsung. The service location could not resolve the issue and told me that I would have to send the phone into the service center without a temp being provided. Obviously, sending my phone in without a back up is not an option. I have been having this issue for about two months now.
It happens when I am on my mobile data only and wifi only. If anyone has any ideas, I would greatly appreciate it. This is my last ditch effort before I move unhappily away from Samsung and to an iPhone. Go to Solution. Step 3 : Conduct a soft reset.
The soft reset will try to reconnect the Samsung Galaxy S3 device to the Sprint network. This can be done be restarting your mobile device by turning it off, removing the battery for around 30 seconds then reinserting the battery back. Now press the Power key and hold it turn on your phone.
These steps help identify and resolve the underlying cause. After completing each step, test to see if the issue is fixed.
If not, continue to the next step. You can also try to send the file via email. Email providers usually have a higher bandwidth to handle larger files. Note: To optimize device performance, be sure your Samsung Galaxy J3 is running the most recent device software. Check for software updates.
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